By Ekuson Nw’Ogbunka Abuja
The Standards Organisation of Nigeria (SON) has been ranked as one of the top government’s agencies for its compliance and consistency with laid down procedures for efficient public service delivery.
This information was released by the Presidential Enabling Business Environment Council (PEBEC) secretariat in their 2024 Half Year Transparency and Efficiency Compliant Report (TECR) for January 2024 to June2024.
In a statement signed by the Director, Public Relations, SON, Mrs.Foluso Bolaji said the standards agency came second with 78.2%, among twenty 20 Ministries, Departments and Agencies (MDAs).
She said according to the compliance report: “Despite bureaucratic challenges and issues with consequence management persisting, for the January 2024 to June 2024 half-year reporting period, the top three performers are the Nigerian Content Development Management Board (NCDMB) at 80.1% (SON) at 78.2%, and the Nigeria Agricultural Quarantine Service (NAQS) at 74.8%,” adding that MDAs have made progress inadvertent Service Level
agreements (SLA)and advancing digitization efforts.
Mrs.Bolaji said the report indicated that the outlook for efficient public service
delivery remain positive, given the President Bola Ahmed Tinubu – led
administration’s commitment to creating conducive business environment.
The Report Said: “There has been significant improvement in the overall rankings, with over 60%of MDAs now scoring above average,compared to the previous report where only 30% achieved above average scores. The Efficiency Compliance Ranking evaluates the efforts of (MDAs) in providing services in a timely, cost-efficient, and customer oriented manner.
“This metric evaluates MDAs based on their adherence to Service Level Agreements (SLAs), cost management,procedural efficiency, One Government directive, and instances Of Default Approvals provided in the Business Facilitation Act 2022. MDAs demonstrating outstanding
performance, adhere strictly to
service guidelines, and meet or exceed customer expectations.”
She noted that the Director General (DG) and Chief Executive of SON, Dr.Ifeanyi
Chukwunonso Okeke in aligning the Organization’s mandate with the Presidents Renewed Hope Agenda for an industrialized Nation remains committed to ensuring that SON continues to render its services efficiently for the overall good of the country.
The director stressed that with the dedication and committed staff who work tirelessly in pursuant to its goal of ridding the Nation of substandard products, SON it is no wonder that the performance of the Organisation has remained on the top three in years.